Trust starts with verified identity.
Whether you’re onboarding employees or verifying customers our platform empowers you to verify identity the right way - digitally, securely, and with zero data retention risk. That means no more storing passports, driver's licences or Medicare cards and no more manual ID checks that leave your business exposed.
The TrueVault Advantage
- Fraud Prevention: Stop impersonation and document fraud at the source with a verification process that is impossible to fake, helping you lower fraud costs and improve risk management.
- Risk Mitigation: Minimise the threat of a data breach by never storing sensitive client documents. This aligns with public concerns about digital ID systems, reassuring customers that their data is handled securely and reducing abandonment rates.
- Operational Efficiency: Free your team from administrative drudgery and streamline your entire onboarding workflow, turning onboarding friction into a competitive advantage.
- Guaranteed Compliance: Get an immutable, auditable record that provides irrefutable proof for any audit, protecting your firm from costly penalties and reputational damage.
- Enhanced Trust: Build a reputation for security and professionalism with a seamless, privacy-first process. This opens doors to partnerships with regulated entities and helps secure contracts in high-value, regulated markets.
The High Cost of the Old Way
In today's digital world, managing identity, compliance, and security is a growing burden for every business. While many have embraced digital verification tools, they often create a new set of risks. Most digital solutions still require you to collect and store sensitive personal data, leaving you vulnerable to data breaches. They may use unverified data, which is open to fraud and impersonation, or they may lack the auditable record you need for compliance with Australian regulations. You're forced to become a custodian of high-risk personal data, a responsibility for which you did not sign up for.
This old way of doing business, whether on paper or in a legacy digital system, is a direct threat to your business.
The TrueVault Solution: A Privacy-First Architecture
We've addressed the problem of data liability and fraud with our Privacy-First Architecture. Our mission is to transform compliance from a burden into an advantage by providing a definitive, tamper-proof verification receipt that you can trust.
No Originals Stored. Minimise Fraud. Remove Risk. This is how our system is built. We perform the credentialising process on your behalf, verifying documents with certainty and giving you an auditable record without the liability.
Verified with Unmatched Certainty We go beyond simple facial matching or manual review. Every identity is validated through a multi-layered process designed to prevent specific types of fraud:
- "Source of Truth" Verification: Our system instantly checks a client's documents directly with authoritative sources via the Document Verification Service (DVS). This critical step confirms the authenticity of official Australian IDs like passports, driver's licences, or Medicare cards, preventing document forgery before the data ever reaches you.
- Biometric Cross-Verification: A crucial liveness check confirms the person presenting the ID is their legitimate owner, providing you with a high degree of confidence and acting as the ultimate deterrent against impersonation and protecting against sophisticated deepfake fraud.
Built for Compliance TrueVault is a strategic tool for compliance, not just a service. Our system aligns with a wide range of Australian regulations, including the AML/CTF Act, the Identity Verification Services Act (IVS Act) of 2023, ARNECC, and the Australian Privacy Principles (APP), ensuring you are audit-ready, always.
Seamless Integration Our RESTful APIs and developer-first approach make it easy to integrate secure identity verification into your existing systems. Whether you need a standalone solution or a deep integration, TrueVault is built to scale with your business.
Ready to Transform Your Compliance? Discover how TrueVault can transform your business today. Speak with one of our specialists to learn more about a faster, more secure way to onboard your clients and employees.