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TrueVault Identity Manager
Protect me
Pricing · for the long game

Pay for trust, not for a stack of vendors.

Four plans. One identity layer. Replace the patchwork of IDV vendors, SSO seats and per-door access fees with a single price you can model three years out.

All plans in AUD · GST exclusive · cancel anytime
Plan A
Free for solo operators forever — no credit card needed.
Plan B
Starter & Growth include the no-code dashboard, OIDC and onboarding.
Plan C
Enterprise replaces your SSO, IDV vendor and access-control stack.
Plan D
Bring your team along — dashboard users included with every plan.
Why most teams pick Growth

Replace five vendors with one identity layer.

A 500-person growth-stage company on the standard "Franken-stack" — IDV vendor, Auth0, 10-door access — pays nearly double TrueVault Growth over three years. You don't just buy verification; you stop paying to keep five APIs talking to each other.

  • Fixed platform fee $589/mo Growth + Access · vs ~$990/mo IDV + Auth0 + access
  • Per-door cost Flat. No $35–$80 per reader as your offices grow.
  • Compliance labour ~45 hrs / mo saved on credential monitoring & onboarding.
  • One avoided fine Pays for 5+ years of the platform fee.
3-year TCO · 500 employees · 20 hires / mo
Honest math
  TrueVault Growth Franken-stack You save
Year 1 $32,446 $67,620 52% saved
Year 2 $49,056 $93,120 47% saved
Year 3 $66,336 $127,680 48% saved

Franken-stack = $990/mo platform fees + $2.50 blended IDV + $12/user lifecycle + $10k implementation. Numbers from procurement reviews — your mileage will vary, and we'll model it with you before you sign.

NoTouch add-ons · Growth & Enterprise

Plug-in modules that earn their keep.

Same identity. Same biometric. New surface area. Add-ons compose on Growth and Enterprise — every alert, sign, swipe and check uses the same source of truth.

See pricing detail

NoTouch Visitor Management

On request

Biometric check-in for staff and guests. No data input from guests, full audit of entry events.

  • QR codes for access points
  • Live access terminal for reception
  • Automation agent for unmanned terminals
  • On-the-spot registration · instant revocation

NoTouch Physical Access

$7 / user / month

Integrate with Avigilon Alta and other popular locking vendors. Fast setup, no per-door tax.

  • No person onboarding fees
  • Require specific ID standards or combinations
  • Biometric verification for high-stakes doors
  • Instant blocking on expired credentials

NoTouch PDF Signing

On request

Verify the signatory, not just the signature. Auto-populate documents from verified ID details.

  • Liveness-confirmed face scan as signature
  • Optional credential gate (e.g. Right to Work)
  • Cannot be intercepted or defrauded
  • Replaces e-sign + ID cross-checking step

Monitoring & Alerts

$2 / user / month

The compliance officer that never sleeps. Stop manually tracking who has what credential.

  • Instant alerts on revocation or expiry
  • Pending-expiry notifications
  • Eliminates the manual tracking headcount
  • Powers the audit trail your insurer wants
Compare every plan

All four plans, side by side.

We're explicit about what's in each plan. Click any column to focus on it — the tier cards above will follow.

Capability Free $0 forever Starter $95 / month Growth $290 / month Enterprise From $2,500 / month
Identity & verification        
No-code dashboard
Verification links & direct invites
TrueVault-issued credentials Request Request Request & issue Bespoke
Verify Indian identities
Result visibility window 30 days Unlimited Unlimited Unlimited
Custom ID rules builder
Onboarding & sign-in        
OAuth + OIDC integration
All-in-one onboarding via OIDC
Automatic biometric / OTP session checks
TrueVault as SSO
Combine OIDC with credential requirements
API & credentials        
API access · Identity
API access · Credentials
Employee credentials
ID + biometric-backed systems protection
Custom data attachment to identities
Bespoke credentials
Add-ons & physical world        
Visitor management Available Available
Physical access integrations Available Included
PDF signing Available Available
Monitoring & alerts Available Available
Team & support        
Dashboard users 1 Up to 3 5 Unlimited
Multiple roles · RBAC Coming soon
Support Email Email Phone Custom SLA
White-glove onboarding From $5,000
  Start free Start Starter Pick Growth Talk to sales
Honest answers

The questions procurement asks.

Straight talk about pricing, lock-in, sovereignty and the edges. If yours isn't here, ask us — we'll give you the honest version.

Why is your ID verification more expensive than Persona or Onfido?

Honest answer: because what you get back is different. Our Bronze ID is verified at source — issuing-authority match plus a live liveness cross-check that usually costs a premium elsewhere. A $1.50 lookup tells you 'these document numbers exist.' Our verification tells you 'this person, alive, in front of the camera, is the one named here.'

What happens if I outgrow my plan mid-month?

Nothing dramatic. We don't lock you out — you get a friendly note, and you can upgrade in the dashboard or wait until renewal. Annual plans pro-rate the difference cleanly. No surprise overage bills.

Can I move from Growth to Enterprise without re-onboarding our users?

Yes. Every identity issued under TrueVault is the same identity at every tier. Moving up adds capabilities — SSO, bespoke credentials, custom data — without re-verifying a single person.

What does 'replaces five vendors' actually mean?

On a typical growth-stage stack you'd be paying an IDV vendor (Persona/Onfido), an auth provider (Auth0/Okta), an access-control vendor (Kisi/Brivo), a credential monitor and a signing tool. TrueVault Growth + the NoTouch add-ons covers all five surfaces against one identity. The ROI panel above shows the three-year math.

Where is our data stored?

In Australia. Sovereign-by-design — designed, built and hosted here, under Australian rules. We don't retain identity documents once verification is complete; the source-of-truth is the live biometric binding, not a vault full of PDFs.

Do you charge per door for physical access?

No. The $7/user/month seat covers any door you integrate with. Competitors typically charge $35–$80 per reader, which is what makes their stack get expensive as you add offices. That's the architecture tax we're trying to remove.

Is there really a free tier, or is it a 14-day trial?

Really free. No card. No timer. The dashboard, verification links and TrueVault-issued credential requests are yours forever. Email support, one dashboard user, 30-day result visibility — that's enough to run real verifications.

What about white-glove onboarding?

Available on Enterprise from $5,000 (up to $25,000 depending on integration scope). Most Growth customers don't need it — the no-code dashboard plus the OIDC drop-in covers go-live in days, not weeks.