Smarter Identity Verification for Online Gaming & Betting
With AUSTRAC’s new pre-verification rules the pressure to verify users instantly is higher than ever. TrueVault replaces slow, manual checks with a secure, automated solution that accelerates onboarding without compromising compliance.
- Faster Onboarding, Less Abandonment: Our user-initiated process offers instant age and identity verification. Players complete a biometric check once and reuse their verified identity across your platform, eliminating clunky document uploads that drive drop-off.
- Drastically Reduce Data Risk: Our selective disclosure model eliminates the need to handle or store sensitive documents, helping you comply with the Privacy Act and protecting your business from costly data breaches.
- Defend Against Fraud & Secure Payouts: Our biometrically anchored security verifies identities against official sources, giving you an ironclad confirmation. This protects your business from impersonation and fraud, ensuring secure withdrawals and rewards only go to verified, legitimate users.
Transform risk from a burden into a competitive advantage with TrueVault.
A New Era of Compliance: Verify Instantly, Onboard Faster
In the fast-paced world of online gaming and betting, user experience is everything. But with a new era of regulations, the need for stringent compliance has never been more critical. As of September 29, 2024, AUSTRAC requires all online wagering providers to complete customer identity verification before a betting account is created or any service is provided. This mandate transforms traditional, clunky onboarding into a high-stakes bottleneck.
The manual process is a major weak point. It creates unnecessary friction, drives up abandonment rates, and exposes your business to significant risks from fraud, underage gambling, and money laundering. Traditional methods of collecting and storing sensitive IDs also create a data security liability, clashing with the Privacy Act 1988 and risking costly data breaches.
This is where TrueVault provides a modern, secure solution. We protect your business and your users by putting the individual in control of their information. Our verification process is user-initiated and controlled, so players only share what is absolutely necessary to create an account. This selective disclosure reduces your liability and risk, as you never possess the sensitive data in the first place. The identity is then biometrically anchored to a verified signature, ensuring it's tied to a real person and checked against authoritative sources like the Document Verification Service (DVS) for an ironclad confirmation.
TrueVault isn't just a verification tool it's the strategic advantage you need to navigate the new regulatory landscape, accelerate user acquisition, and build unshakable trust in your platform.
Why TrueVault?
Finally, identity verification that understands gaming compliance and protects player data.
Biometrically Locked
Simplify Know Your Client (KYC) / Verification of Identity (VOI)
No Document Storage
The TrueVault process removes the need to store personal documents. This reduces the risk of data breaches and helps protect your client’s sensitive information.
Instant & Reusable Credential
Create a verified digital credential in seconds and reuse it across all of your properties or agents - no repeated document uploads required.
Personal Data Control
Build trust by letting clients stay in full control of their personal data. They decide what to share, keeping their privacy protected while you stay compliant.