Trusted Identity Verification for Care Environments
In aged and child care, identity verification isn’t just a formality it’s part of your duty of care. TrueVault and TrueShare provide a secure, low-effort way to verify staff, parents, and residents without adding admin or compromising privacy.
With TrueVault:
- Efficient staff onboarding – Care workers can upload ID documents once, complete a biometric check, and use their verified credential across facilities saving time and ensuring consistent compliance.
- Private parent and guardian verification – Quickly and securely verify guardians for childcare pickup, enrolment, or portal access without needing to store personal IDs.
- Resident and visitor verification – For aged care facilities, verify residents or their representatives remotely and securely, helping reduce paperwork and maintain a safe, trusted environment.
From early learning centres to multi-site aged care providers, TrueVault delivers fast, secure identity verification that supports compliance, protects privacy and eases the administrative load on care teams.
Data privacy is critical in aged and child care.
In the Australian care sector, trust is built on a foundation of safety and privacy. As care services become more connected, so do the risks of identity misuse, document handling errors, and data breaches. Whether you're verifying residents, parents or staff a secure identity process is essential for delivering quality care and meeting your regulatory obligations.
The care sector is particularly vulnerable and manual processes for identity verification are a major weak point. They create unnecessary risk and liability by requiring your staff to handle and store sensitive documents. This traditional approach clashes with your legal obligations under the Privacy Act 1988 and is a significant factor in the high cost of data breaches within the industry.
This is where TrueVault provides a modern, secure solution. We protect your organization by putting the individual in control of their information. Our verification process is user-initiated and controlled, meaning your patients and staff only share what is absolutely necessary for the task at hand. This selective disclosure reduces your liability and risk, as you never possess the sensitive data in the first place. The identity is then biometrically anchored to a verified signature, ensuring it's tied to a real person and checked against authoritative sources for an ironclad confirmation.
TrueVault helps you meet your regulatory obligations, protect your community, and build unshakable trust by making data privacy a central part of your identity verification process.
Biometrically Locked
Simplify Know Your Client (KYC) / Verification of Identity (VOI)
No Document Storage
The TrueVault process removes the need to store personal documents. This reduces the risk of data breaches and helps protect your client’s sensitive information.
Instant & Reusable Credential
Create a verified digital credential in seconds and reuse it across all of your properties or agents - no repeated document uploads required.
Personal Data Control
Build trust by letting clients stay in full control of their personal data. They decide what to share, keeping their privacy protected while you stay compliant.