Smarter Identity Verification for Retail & Ecommerce
With growing fraud threats and high customer expectations, the pressure to secure every transaction is higher than ever. TrueVault replaces slow, manual checks with a secure, automated solution.
- Faster Checkout, Less Abandonment: Our user-initiated process offers instant, seamless verification. Customers complete a biometric check once and reuse their identity, eliminating friction and driving up conversion rates.
- Drastically Reduce Data Risk: Our selective disclosure model eliminates the need to handle or store sensitive customer documents, helping you comply with the Privacy Act and protecting your brand from data breaches.
- Defend Against Fraud & Secure Transactions: Our biometrically anchored security verifies identities against official sources, giving you an ironclad confirmation and protecting your business from chargeback fraud and account takeovers.
Transform risk from a burden into a competitive advantage with TrueVault.
Frictionless Verification: Win the War on Fraud and Abandonment
In the competitive world of Australian ecommerce and retail success hinges on two things: a seamless customer experience and robust fraud protection. But the constant threat of account takeovers, chargeback fraud and identity theft creates a high-stakes bottleneck at every stage of the customer journey. You need a way to protect your business without driving customers away.
The traditional process is a major weak point. It creates friction, drives up abandonment rates and exposes your business to significant risks. Manual fraud reviews and clunky document uploads frustrate customers, while the collection and storage of sensitive data creates a major liability under the Privacy Act 1988.
This is where TrueVault provides a modern, secure solution. We protect your business and your customers by putting the individual in control of their information. Our verification process is user-initiated and controlled, so customers only share what is absolutely necessary to complete a transaction. This selective disclosure reduces your liability and risk, as you never possess the sensitive data in the first place. The identity is then biometrically anchored to a verified signature, ensuring it's tied to a real person and checked against authoritative sources for an ironclad confirmation.
TrueVault isn't just a verification tool it’s the strategic advantage you need to secure your brand, accelerate checkout, and build unshakable trust with your customers.
Biometrically Locked
Simplify Know Your Client (KYC) / Verification of Identity (VOI)
No Document Storage
The TrueVault process removes the need to store personal documents. This reduces the risk of data breaches and helps protect your client’s sensitive information.
Instant & Reusable Credential
Create a verified digital credential in seconds and reuse it across all of your properties or agents - no repeated document uploads required.
Personal Data Control
Build trust by letting clients stay in full control of their personal data. They decide what to share, keeping their privacy protected while you stay compliant.